Please wait while your request is being processed

CustomerConnect Registration


Welcome to the City of Newark's Customer Connect portal. CustomerConnect is a new product that allows users to pay utility bills online, create service orders, track Time of Use (TOU), consumption data, and billing information. In order to access this new tool, users must register a new account. Please enter all of the required information for your new account and click 'Register'. An activation link will then be sent to your email account. To complete the registration process and activate your new account, please read this email and follow its instructions.

Registration Form


When entering your account number, do not include any zeros at the front of your account number. Example: Account Number 00001234 This customer would enter 1234.

The City of Newark's CustomerConnect portal username allows you to login to your account and access your usage and billing information.

The email address is retrieved from your eCare credentials.

Your password requires a minimum of 7 letters and 1 digit(s)

Password StrengthNo password entered

An authentication measure used to protect your account. Note: Your answer does not have to necessarily reflect the question.

The following information is used to verify that you are the rightful owner of this account.

Please enter the balance due reflected on your most recent bill.

The due date of your latest bill (e.g. MM-DD-YYYY).